Traffic Data and Information - Through the combination of both internal and third party tracking code as well as cookies, the following categories of information are tracked when a visitor enters the site: (1) IP address, (2) domain servers, (3) type of computer used to access the Site, (4) types of web browsers (collectively 'Traffic Data'). Illinois Housing Development Authority uses such data for general marketing purposes and in order to help enhance the customer experience on the website. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags also known as single pixel gifs or web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Personal Information - In order for each customer to access and utilize Illinois Housing Development Authority's document products and services, Illinois Housing Development Authority requires each customer to provide us with personal information (collectively 'Personally Identifiable Information'). Personally Identifiable Information includes: (i) 'Contact Data' (such as your first and last name, physical street address, city, state, zip code, phone number and email address), (ii) 'Financial Data' (such as your income, and employer), (iii) 'Demographic Data' (such as your zip code and gender), and (iv) other 'Legal Data' (such as your mortgage information, credit information, debt information, expense information and other sensitive information necessary to generate proper documents). This Personally Identifiable Information is necessary to generate the documents created by our software program. Please note that Contact Data and Traffic Data are used to gather general statistics regarding our customers and visitors respectively, in order to enhance the consumer experience on the website. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed. We also use Contact Data such as name, physical address and email address to provide special information and promotions regarding our products or in order to contact the customer regarding an order. Any Financial Data gathered is used strictly for the purposes of processing or completing the financial transaction for your order.
Confidentiality and Security of Personal Information - As stated above, Illinois Housing Development Authority will keep your Personally Identifiable Data private, and will not share it with third parties unless you specifically approve of the disclosure, or if Illinois Housing Development Authority is required by law to comply with a valid legal requirement such as law, federal regulation, search warrant, subpoena or court order.
Website Areas Beyond Illinois Housing Development Authority's Control - The Site may include interactive forums such as message boards and chat rooms. Please note that any Personally Identifiable Information disclosed in such areas is public and becomes public information. You should use caution when deciding to disclose your personal information.
Third Party Websites - Illinois Housing Development Authority may maintain links to other websites. If you choose to visit other websites, we are not responsible for the Privacy Practices or content of those other websites, and it is your responsibility to review the Privacy Policies at those websites to confirm that you understand and agree with their policies.
Retention of Records - Illinois Housing Development Authority may retain Personally Identifiable Information for a period of five years after loan maturity. The reason for this lies in the fact that, users may request their documents for revision and we may need to update users of new information available.
User Ability to Update Personally Identifiable Information - We maintain a procedure to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal account profile (Collectively 'personal profile') by logging into the Member Home link. Through your personal profile, you are able to review and update your Contact Data. If at anytime you wish to delete all of your Personally Identifiable Information from our site, you may contact us at email@example.com.
Authorization to share info - Illinois Housing Development Authority agrees to maintain the confidentiality of user’s information; however, user authorizes Illinois Housing Development Authority and its HHF Review Agencies and/or lender and/or servicer handling user’s loan to submit user’s personal information to entities responsible for monitoring any governmental counseling or modification programs for the exclusive purposes of program evaluation and monitoring. This authorization will remain valid until revoked in writing by the user.
Security - As our commitment to data security, we strive to make certain that our servers and connections incorporate the latest encryption and security devices. To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Financial and personal information are transmitted to us by secure servers.
IF FOR ANY REASON YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED THROUGH THE USE OF OUR SITE, YOU MAY CONTACT US IMMEDIATELY AT 855.873.7405 or firstname.lastname@example.org.